Frequently Asked Questions
General
No. Totally free to visit and check us out!
Appointments are preferred, but we do accept walk-ins during our regular business hours.
We have on-site management to assist you during business hours.
Applicants can apply through our online portal or in person at any of our leasing offices.
Application processing is generally complete within 24–48 hours when all requested information is provided promptly.
Upfront costs include your application fees, security deposits, utility deposits & municipality inspection fees where applicable & the first full months rent and/or any additional prorated days of rent.
Experience the community and the living space in person, or at the least, virtually. Ask as many questions as you want to feel comfortable with your move in decision.
We offer online payment, or payment in person with a bank-certified check, money orders or personal check. (Personal checks are not accepted for move-in funds but are acceptable for monthly rent).
Our RentCafe portal offers credit/debit payments and checking/savings payment options. The fees are based on the type of payment and amount.
We do not charge extra fees for amenities or outdoor/uncovered parking. We do not charge administrative fees either.
Yes, and we have options for you! If you do not want to use your 3rd party insurance, you are able to obtain a quote through our preferred insurance partner, ePremium! Here is the link. Or, we also have a liability only option for only $15.00 per month.
Gas and Trash Service is included in the monthly rent.
We provide a list of utility providers for you to call and set up service, prior to moving into our communities.
Xfinity is our preferred cable provider.
We have an amazing resident referral program that can pay up to *$400.00!
Guests are more than welcome to visit! If they are planning on staying more than a few days, reach out to your community manager!
We only offer 12-month leases at this time.
Your security deposit will transfer to your new home in most cases.
Subletting is not permitted.
Our lease break fees are equivalent to the sum of one month's rent in your second (2nd) year lease. First year lease breaks will be discussed with the Property Manager or Assistant Property Manager.
Short Term leases are very limited in availbility. Ask the community office.
We do not.
Amenities
Our amenities include a fitness center, off-leash dog park, grills and picnic areas.
Yes, each home receives one (1) free carport parking space and our surface lot is free.
Laundry and storage facilities are located on every floor and select homes include the washer/dryer.
Dishwasher, electric stove, microwave, refrigerator, a/c and electric heat.
We partner with some amazing furniture companies that offer great savings to our residents! Ask our community office.
Residents are required to furnish their own home. Ask the community office about lease availability.
Yes, we will gladly accept and request it be picked up within 24 hours.
7:00 am - 10:00 pm
Cardio machines, weight training machines, and free weights.
Yes, Ross Township does have a noise ordinance from 10:00 pm to 7:00 am.
Pet Policy
Yes, breed restrictions apply.
We require a pet deposit of $250.00 of which $100.00 is refundable and pet fees range from $20.00 - $60.00 per month.
Yes, we do have restricted breeds.
Yes, our community offers an off-leash dog park!
Location
Our address is 100 Park Plaza Drive Pgh., PA 15229
From Downtown Pittsburgh:
Get on I-279 North (Parkway North) from Downtown Pittsburgh.
Stay on I-279 North for about 5 miles.
Take Exit 1C for McKnight Road/PA-19.
Stay in the right lane and follow signs for McKnight Road North.
Turn left onto Park Plaza Drive (near the Target and McDonald's).
100 Park Plaza Drive will be on your left.
From Cranberry:
Get on I-79 South from Cranberry.
Merge onto I-279 South toward Pittsburgh.
Stay on I-279 South for about 9 miles.
Take Exit 1C for McKnight Road/PA-19.
Follow signs for McKnight Road North and turn left onto Park Plaza Drive.
100 Park Plaza Drive will be on your left.
Center Avenue
Yes, within a 5-minute walk
West View Park Shopping Center, Taco Bell and Dunkin' Donuts.
North Hills School District (Public)
Yes, Three Rivers Heritage Trail, Rivervew Park and Ross Park Trails.
West View Park Shopping Center, Ross Park Mall and McKnight Road
Dunkin' Donuts is a 5-7 minute walk.
Maintenance
Each home is fully maintenance-checked and professionally cleaned prior to move in.
Yes, our maintenance staff is available during business hours and offers 24-7 emergency service.
Very easily! You are able to submit a work order through our RentCafe portal, send an email, call our office and stop in during business hours!
Non-emergencies are handled within 24–48 hours.
Residents are not required to be home, but we will coordinate with your schedule if you prefer to be home.
During business hours, residents are able to stop by the leasing office. After hours, residents will need to contact our emergency after-hours answering service and pay a small fee for our technicians to unlock your door.
Absolutely! This is your home. Our only request is to discuss any changes with our management team prior to any changes within the home. We do have requirements on exterior use and care.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
I lived here for two years and had a good experience. The office staff responded to my emails and was kind, helpful, and timely. Can’t complain about the maintenance either. My washer broke a couple of weeks after I moved in, and they installed a brand-new washer/ dryer within the week. Can’t speak for the whole complex, but the neighbors in my building were friendly and quiet for the most part. One small thing I loved was the covered parking, so I didn’t have to clear snow off my car all winter
- Shelby N.
We lived at North Pointe for a little over 3 years and rented a 2 bed/2 bath apartment. The only reason we moved out was due to us purchasing our first home, otherwise we would have stayed longer. It was our first apartment and we couldn’t have been happier with our decision to rent here. The property management is great, we had no issues with any neighbors, and the location is extremely convenient to food/shopping/downtown. We would highly recommend North Pointe for anyone looking to rent an ap
- Morgan N.
I spent a few years at North Pointe Commons and enjoyed my stay. The addition of carports was very nice during the winter. The leasing office staff was wonderful and very supportive when it came to addressing any concerns including maintenance. The location is ideal for a downtown commute and close to many amenities.
- Chad B.
My brother and I lived at North Point Commons apartment for 2 year. They have great stuff, clean apartments and very good maintenance. When you ask front desk staff to get something fixed in the apartment, it usually fix with in the day.
- Alec B.
I enjoyed my time as a resident at North Pointe Commons, and found the staff and management to always be kind, professional, and responsive to residents’ concerns.
- Stephanie S.
Lived here for 2 years. Very good place amenities. Great management and staff. Would definitely live here again if I move back in the city.
- Muhammad A.